How to Order

As easy as it gets! Here is what you need to do

  1. Add your desired items to the cart 
  2. If you have specific time ranges when you need your delivery, or a deadline; please write us a note on the "Add special instructions " on the cart. Please make sure there will be someone available to receive & pay for the order.
  3. Add all the info needed at the checkout page  
(We will not be able to process the order in case the address information is not complete)
    • Your complete street address
    • Your phone number
    • Your e-mail
              4. Choose the correct shipping method for your area 
    * If your area is not listed on the options, please contact us.
          Voila!
      You will receive an order confirmation email as soon as your order is placed, the order will be processed in 24-48 hours and then shipped out to your door. 
      We deliver in 1 to 3 working days within Cairo, 2 - 4 days for Alexandria & New Cities.
      * Orders placed after 3 pm will not be processed until the next day.
      * We do not accept returns or exchanges - Please make sure you check the size chart for the product you are purchasing and pick the right sizes for the costumes.
      * In Case there is a defect or a problem with your order, please contact us within 24 hours of receiving the items so we can try & sort it out. (Does not apply on Halloween day or Eve)
      • Please note: Some items' colors may vary due to inherent manufacturing variations or your computer monitor's color settings. The items you receive shall be identical or substantially similar to the item pictured in our listings.